How does it work ? - It’s very simple, you create your documents based on standard pay information. The software calculates tax & national insurance contributions, then creates PDF & printed documents for post (if required) more detail here.
Who is the service for ? - Small business employers with few staff / casual worker requirements. Employees who have lost documents or receive electronic copies and need printed pay stationery.
What information do I need? - Nothing difficult, Name, Address, NI Number, etc and either your take home pay amount or gross if you wish to include bonus, commission etc.
How long does it take? - Placing an order is fairly simple (3-5 mins). Our system is automated and you are actually creating your own documents. You receive electronic copies within minutes. Posted items ordered before 3pm will be sent that day First Class, which usually arrives next day but is not guaranteed.
Although fully automated, we're currently reviewing orders to prevent customer data entry errors / costly mistakes. Instead of receiving documents instantly it may take up to 30 minutes during office hours and as soon as we can at other times. See software roadmap notes.
Can I provide the full calculations? - Yes. In addition to the options above you can enter Tax & NI deductions which will be used. You can also provide year to date figures that can be carried forward in the calculation totals.
Can I add payslips to a previous order? - No. To avoid data security issues your information is only on the system while creating documents then automatically purged.
So will my payslip look exactly like my old ones? - Probably not exactly the same. Layouts are set by each employer but all carry a similar theme. Check the templates shown on our website for the best match.
What if I need something not shown on your site? - Sorry we're set up to cover the most popular options and don't offer a custom design service.
Do I place an order for each payslip? - No. You can order multiple payslips on the same order as long as only the dates and amounts change. Employers need a new order for each member of staff.
How do I make payment? - You can pay credit or debit card, or PayPal more info.
I'm not sure of the tax code - Unless you have a special code because you paid too much or not enough tax which you would probably know about, we will calculate using the standard tax code for the pay year.
Can you check with employer for me? - We will calculate the payroll deductions correctly based on your data but can't verify with employer or HMRC.
Will they be accepted as proof of income? - Last 3 month payslips are usually requested along with bank statements as proof of employment. Just ensure that your net pay amounts match the deposits in your bank account.
Can I forward my payslips for you to copy? - No our system is automated. You need to enter the data on our order form and understand they will look like the template style you choose. Calculations can be the same as you have complete control using the optional data section.
Can I order over the phone? - We only accept online orders. Our system is automated and require clients to submit their own pay details which avoids errors and speeds up the process.
Will I receive real pay documents? - Yes. We use popular stationery from the major software providers, and approved P60 forms. You will also receive an email copy generated from our software system.
Can you post international? - Yes we can send to any location although we can't guarantee when it will arrive. We regularly post to Spain, France, Australia and USA which take about 3-5 days to arrive.
Can you provide documents for earnings in other countries? - At this time we only produce payslips / P60's for individuals who are subject to UK tax laws.
Where do I find PAYE ref? - You can find this from your employer or from last P60 ( If it is Same Employer). The first part of the reference is three digits and this is the tax office number , eg 123. The second part of the reference comes after the forward slash and is tax office employer reference, eg A246